General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) standardizes data protection law across the European Union (EU) and imposes strict new rules on controlling and processing personally identifiable information (PII). The GDPR replaces the 1995 EU Data Protection Directive effective May 25, 2018.

GDPR applies to all organizations holding and processing EU residents’ personal data, regardless of geographic location. Likewise, organizations offering goods or services to EU residents must comply with GDPR requirements. The GDPR provides EU residents with several new rights, including the right to be informed about the collection of their data, the right to restrict processing of their data, and the right to have their data erased.

As a global supply chain solutions provider, AERO WORLDWIDE invests heavily in data security and related processes to meet requirements around the world. Our specialized team members have been trained to high standards including the CISSP (Certified Information Systems Security Professional) designation. AEROWW has a variety of data security policies and safeguards in place which include measures that address GDPR considerations in addition to many other global standards.

AEROWW will continue to keep our customers, teammates, partners, and community members informed about any future data privacy and security updates.

Should you have other questions or concerns, please call us at +1-252-3043-851 or send an email to dataprivacyoffice@obcaeroww.com.

Coverage

This AERO WORLDWIDE Privacy Policy addresses information received on the AEROWW Website (the “Website”), contact information provided by you, and data needed to enter the AEROWW Customer Portal. AEROWW does not share your information with third parties for marketing purposes, and uses your information only for the purpose it was offered or as determined by the AEROWW customer that provided your information to AEROWW. If you provide information about yourself to complete your shipment, we do not share it with outside parties except to the extent necessary to complete your delivery. We reserve the right to revise these policies at any time, so check the last line of this policy to see when the policy has changed.

Protect Your Password

For those connecting to the AEROWW Customer Portal, use a strong password, not one based on common words or easily guessed terms, such as birthdays or first names. Never write down your password or share it with others. You are responsible for maintaining the secrecy of your own password and will be responsible for the activities of anyone accessing the AEROWW Customer Portal using your password.

The Information We Collect

This privacy notice applies to all data collected or submitted on the AERO WORLDWIDE website and its integrated web-based technology tools. You may use these customized web pages to schedule your residential deliveries and gain instant access to comprehensive shipment visibility. We need the data that allows us to make shipments and to confirm shipping information, including the following:

On other pages or web-based portals in AEROWW’s secure online system, you may be required to submit information about other individuals or companies. For example, if you create a shipment online, you will be prompted to submit the recipient's address and contact coordinates. In this circumstance, the type of personal information collected includes the following:

Use of Information

We use the information you provide about someone else when creating a shipment to transport the product and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that delivery.

We use return telephone numbers and email addresses to confirm appointment delivery scheduling, transmit reports, and respond to the emails we receive. Such information is not used for any other purpose, is not shared with outside parties, and will only be used to correspond with customers about a particular shipment.

Data Security

We take reasonable measures to help protect your personal information in an effort to prevent its loss, misuse, unauthorized access, disclosure, alteration, and destruction.

How You Can Access or Correct Your Information

You can access the personally identifiable information collected in our online shipping system by logging into our secure site. We use this procedure to better safeguard your online protection. In addition, you can correct identity information errors by sending us a request at dataprivacyoffice@obcaeroww.com.

To protect your privacy and security, we will also take reasonable steps to verify your personal identity before granting access or making corrections. AEROWW does not request, via unsolicited mail or e-mail, personal information. We will not ask you in an unsolicited telephone call or e-mail for your password.

Do Not Track Requests

AEROWW does not currently take actions to respond to Do Not Track signals sent by your web browser because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created. While we, or vendors on our behalf, may track the sites you visited before and after our Website for our internal business purposes, we do not authorize other third parties (e.g., advertisers) to do so, but it is nonetheless possible that third parties may do so for their own purposes with respect to which we may have no knowledge or control.

Important Notice to Worldwide Residents

The Website and business are operated in India. If you are located outside India, please be aware that any information you provide to us will be transferred to India. By providing us with any information through the Platform or the Site, you consent to the collection, processing, maintenance, and transfer of such information in and to the Republic of India in which the privacy laws may not be as comprehensive or equivalent to those in the country where you reside and/or are a citizen.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at +1-252-3043-851 or send an email to dataprivacyoffice@obcaeroww.com.